Privacy Policy

Introduction

ShotTrack Pty Ltd (“we”, “us”, “our”) is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services. By using our website, you agree to the practices described in this policy.

SECTION 1 – Information We Collect

Personal Information:
When you purchase from our store, we collect personal details such as your name, address, and email address to process your order.

Device Information:
We automatically collect your device’s IP address, browser type, and operating system when you browse our website. This helps us improve user experience and website functionality.

Marketing:
With your consent, we may send you promotional emails about new products, updates, and special offers.

SECTION 2 – Consent

How We Obtain Consent:
By providing personal information for transactions (e.g., placing an order, verifying payment, or arranging delivery), you consent to our collection and use of your information for that purpose only. For secondary purposes, such as marketing, we will ask for explicit consent or provide an option to opt-out.

How to Withdraw Consent:
You may withdraw your consent at any time by contacting us at:
Email: privacy@shottrack.com.au
Mail: ShotTrack Pty Ltd
U4/21-23 Hurley Dr, Coffs Harbour, NSW, 2450, AUSTRALIA

SECTION 3 – Disclosure

We may disclose your information if required by law or if you breach our Terms of Service.

SECTION 4 – Data Hosting

Our website is hosted on WordPress, which provides a secure e-commerce platform for our services. Your data is stored securely behind a firewall.

Payment Processing:
If you use a direct payment gateway, your credit card data is encrypted in compliance with PCI-DSS standards. Payment information is retained only as long as necessary to complete the transaction.

SECTION 5 – Third-Party Services

Third-party providers we use collect, use, and disclose your data only to the extent necessary for their services. However, these providers have their own privacy policies, which we recommend you review.

Your data may be subject to different jurisdictional laws depending on the provider’s location (e.g., U.S. Patriot Act for U.S.-based providers).

Links to Other Sites:
Our website may include links to external websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

SECTION 6 – Security

We implement industry-standard measures, including SSL encryption and AES-256 encryption, to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

SECTION 7 – Cookies

We use cookies to improve your experience. These include:

_session_id: Stores session information (referrer, landing page).
cart: Stores cart content for up to two weeks.
storefront_digest: Determines access to password-protected areas.

You can manage cookies via your browser settings.

SECTION 8 – GDPR Compliance

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

Access: Request access to your personal data and details about how we process it.
Rectification: Correct inaccurate or incomplete personal information.
Erasure: Request deletion of your data, subject to legal obligations.
Restriction: Request to limit how we use your data.
Portability: Receive a copy of your data in a portable format.
Objection: Object to certain data processing, including marketing communications.

To exercise these rights, contact us at privacy@shottrack.com.au.

We process your personal data under lawful bases, such as fulfilling a contract with you, obtaining your consent, or complying with legal obligations.

SECTION 9 – CCPA Compliance

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you the following rights:

Disclosure: Request information about the categories and specific pieces of personal data we have collected.
Deletion: Request deletion of your personal information, subject to exceptions.
Opt-Out: Opt out of the sale of your personal information (we do not sell personal data).
Non-Discrimination: Exercise your CCPA rights without discrimination.

To exercise your CCPA rights, contact us at privacy@shottrack.com.au.

SECTION 10 – Age of Consent

By using this site, you confirm that you are the age of majority in your jurisdiction or have the consent of a guardian to do so.

SECTION 11 – Changes to This Policy

We may update this policy periodically. Changes take effect immediately upon posting. Significant updates will be highlighted on our website.

Questions and Contact

For inquiries or to access, correct, or delete your personal data, contact our Privacy Compliance Officer:
Email: privacy@shottrack.com.au
Mail: ShotTrack Pty Ltd
[Re: Privacy Compliance Officer]
U4/21-23 Hurley Dr, Coffs Harbour, NSW, 2450, AUSTRALIA